I've just joined (just hours ago) as a paid ISA Connect member and I'm having a couple of issues -- one of them being this one and the other being that I would have liked to have contacted you directly about it rather than on this public forum, but your support messaging service shot back mailer daemons after I submitted multiple messages to you directly, even if I use different e-mail addresses.
Regarding this particular issue, I have attempted to upload a screenplay four times to my profile, following all the steps outlined in your instructions. On each occasion, the pdf files have successfully uploaded and I was even able to view them in my browser via your generated link. I cycled through all the step-windows, obviously clicking the "Save & Continue" button after each step. All appears to be going well, but when I go to my profile page after completing the process (and clicking "Save & Finish"), or click on a writing gig, it says that I have no screenplays uploaded. I've refreshed, quit out of my browser and reopened it, used a different browser, but no matter what I do, the uploaded screenplay does not appear in my account.
123 week(s) ago