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Why am I unable to upload material to my account?
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I am trying to submit a script for the contest but the form won'tt upload the .pdf even after several conversion attempts from Final Draft 9. Any suggestions?
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308 week(s) ago
Erman Baradi

Hi John!

 

There could be a few reasons for this. First, could you make sure that your file is named with just letters or numbers (no spaces or special characters, please)? Also, is your screenplay first uploaded to your account? Chat soon!

 

Thanks,

Erman 

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308 week(s) ago

Hi.  I am not sure if this is an option. My uploaded script says "Logline"  below the title, how do I add my "Logline" to my script? I have just joined.

 

Thank you.

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284 week(s) ago
Erman Baradi
Hi Thomas! Let me know if this is helpful at all. In MY SCREENPLAYS, when you go to your respective screenplay, are you able edit your screenplay's information?
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284 week(s) ago
I've just joined (just hours ago) as a paid ISA Connect member and I'm having a couple of issues -- one of them being this one and the other being that I would have liked to have contacted you directly about it rather than on this public forum, but your support messaging service shot back mailer daemons after I submitted multiple messages to you directly, even if I use different e-mail addresses.

Regarding this particular issue, I have attempted to upload a screenplay four times to my profile, following all the steps outlined in your instructions. On each occasion, the pdf files have successfully uploaded and I was even able to view them in my browser via your generated link. I cycled through all the step-windows, obviously clicking the "Save & Continue" button after each step. All appears to be going well, but when I go to my profile page after completing the process (and clicking "Save & Finish"), or click on a writing gig, it says that I have no screenplays uploaded. I've refreshed, quit out of my browser and reopened it, used a different browser, but no matter what I do, the uploaded screenplay does not appear in my account.
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123 week(s) ago
I have this issue too, also having trouble with 'saving' my various 'Credits' as a filmmaker. They are not working well either.
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123 week(s) ago
Same issue as Matthew. Even typed the logline instead of cut and paste. Sent two messages to the help line - no answers thus far. Very irritating.
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120 week(s) ago

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